Sunday, 24 April 2016

THE ONE THING YOU MUST NEVER DO ON PINTEREST


ARE THERE PINTEREST ETIQUETTE RULES TO ADHERE TO?

Wait.
You are asking me?
…of course there are some ‘unwritten rules’ about how to behave on Pinterest!
Do you like to be spammed?
Hmmm. Me either.
So before I tell you what the ONE thing is that you must never do on Pinterest, let’s find some etiquette guidelines, shall we?

10 PINTEREST ETIQUETTE RULES TO PIN BY

  1. Spread out your pins (don’t pin 10 pins in 5 minutes)
  2. Don’t (re)pin spam (check the link, then double check)
  3. Add a description to your pin (so we know what it’s all about)
  4. Add a description to your board (don’t make us guess)
  5. Pin from the original source (instead of from aggregator websites)
  6. Pin good quality pins (skip bad images and horizontal pins)
  7. Promote others too, not just yourself (self promotion reeks)
  8. Uploading Images? Add a link to the source! (your website)
  9. Don’t pin from Google (go find the original source instead)
  10. Respect your fellow pinners (behave nicely people!)

NEW TO PINTEREST?

If you are new to Pinterest, these ‘rules’ might seem intimidating.
Don’t worry.
I would recommend using common sense and you’ll be fine.
That includes
  • don’t steal
  • don’t lie
  • don’t curse
  • don’t be unkind
  • don’t spam

See?
Those aren’t so hard to adhere to, are they?
Just do the same things on Pinterest, and when in doubt, ask!

SO… WHAT IS THAT ONE THING YOU MUST NEVER DO ON PINTEREST?


I’ve already kind of hinted at it, but I am going to spell it out.

DO NOT EVER REDIRECT PINS OR IMAGES TO YOUR OWN WEBSITE!



You might not even have known this to be a possibility, but it is!
Only sneaky, spammy people are doing it! (and maybe some uniformed newbies…?)
These spammers do it over and over and over.
➡ This is also why you need to check your links before you repin something, each and every time! 
What does a redirected pin like that look like?
Well, you might see a pretty pin with a great call to action.
You will not know if it links to the original source unless you click on the pin and follow ‘the trail’. Only after you see that the pin links to the correct website, should you be repinning that pin. If you see it go to a website with a different URL and the landing page is spammy, you’ll know… don’t repin it!

HOW DOES SOMEONE REDIRECT PINS AND WHY?

Some people might decide to use a pretty picture they find online (or a pretty pin they see on Pinterest) to redirect traffic from that image or pin to their own site by changing the URL source on the pin in order to gain that web traffic to their own site. They do this by pinning the image from a website to a board, then going back to that pin and editing the pin by inserting their own website URL in the image source!
➡ It’s called spamming.
Not cool.
Not ethical.
Not acceptable.
Do NOT do that.
You’ll get found out, reported by other pinners and you might lose your Pinterest account.

DON’T BE A SPAMMER AND BE NICE!

Those are the basics!
Everything else will come with time, experience and knowledge.
Do you want to share what you’ve just learned?
Here are the Pinterest Etiquette rules again, this time in a nice pinnable image!

Pin away…
Happy pinning!

10 POWERFUL PINTEREST BOARDS EVERY NONPROFIT NEEDS TO SUCCEED


IS YOUR NONPROFIT ON PINTEREST?

It’s great if you are!
It’s OK if you are not!
Why?
I would only advocate your organization be on Pinterest if all five of these statements hold true for your nonprofit;
  1. My NPO has a marketing budget (to promote pins, to pay a social media manager and Pinterest tools)
  2. My NPO creates original and branded pinnable content for our website (blog, vlog, videos, images)
  3. My NPO plans to be active on Pinterest, daily
  4. My NPO is willing and able to create a pinning strategy (no ‘wild pinning’ random pins at random times to random boards)
  5. My NPO has a target audience that’s active on Pinterest
If you are not quite there yet, if not all of these statement ring true, I’d put Pinterest on your ‘social media wish-list’ and revisit that platform when all of these line up at the same time!
Why?
You might very well find yourself wasting valuable resources better spent one some other platform if you start without a clear plan!

NONPROFITS ON PINTEREST – WHAT ARE THEY PINNING?

Once you’ve determined that your nonprofit should be active on Pinterest, it’s time to see how others use the platform.
Why reinvent the wheel?
  • Learn Pinterest best-practices from other nonprofits.
  • Check out what works for your competition!
  • Follow other nonprofits on Pinterest.
  • Connect with social media managers and/or NPO board members to learn more about Pinterest strategy for NPOs

Here are four articles to get you started – each will teach you a bit more about Pinterest for nonprofits!
                            *These are my favorite articles for looking at concrete examples of nonprofits pinning to Pinterest!

 HOW DOES A NONPROFIT GET STARTED ON PINTEREST?

It’s as easy as 1-2-3
  1. Create a strategic plan for Pinterest for your NPO. This plan should include long and short term goals, content development plans, specific daily, weekly and monthly pinning strategy, tools to use, analytics, competitors analysis and more. Hire someone to create your plan if you have no idea how to go about this!
  2. Create a Pinterest business account for your nonprofit. Make sure to verify your account, fill out your bio, decide on tools to use and start following pinners.
  3. Create at least 10 boards to get your started! Each board should have a detailed description, fit into a category and start off with at least four pins!
To make your Pinterest beginning as hassle free as possible, I’ve gathered 10 Pinterest board ideas for your nonprofit to implement right away. No guessing or brainstorming. These work! How easy is that?
Here are


10 POWERFUL PINTEREST BOARDS EVERY NONPROFIT NEEDS TO SUCCEED

  1. Vision & Misson – visuals of your ‘why’ and ‘how’; this includes highlighting recipients of your services or money.
  2. Timeline and/or History of Your Non-Profit – old Event pictures, locations and past board members and supporters
  3. Social Presence – Social media bios and blog articles; essentially a “Pinterest media kit”.
  4. User-Generated Content – photo’s, videos and articles written about your NPO, by others!
  5. Business Partners in the Community – this includes pinning about sponsors and supporters and repinning pins about their business.
  6. Needs & Wants – visually share how supporters can make a difference. What do you need and what do you want?
  7. Staff – Employees, volunteers and/or board member introduction because… Why not? If they are local leaders and/or business owners, they might have great experience and some stories to tell. It makes the NPO more personal and brings the cause closer to home!
  8. Videos – pin your website, Facebook and YouTube videos on your Pinterest boards!
  9. Fundraisers & Events – pins about your events; announcements, news articles and videos, and event pictures, all in one place! This might be where your future volunteers will find their ‘why’.
  10. Shareable & Branded Quotes – shareable and branded quotes you might create for Instagram and/or Facebook, do really well on Pinterest as well. Make sure to add your website as the URL source after uploading an image!


There is a 500 board limit for each account, and a 200,000 pin limit, so you’ve got your work cut out for you.
Happy pinning and please; let me know if you have additional ideas to get a nonprofit pinning as I’d love to share your ideas with my community!

HOW TO USE THE FACEBOOK LOCAL INSIGHTS TAB TO GROW YOUR BUSINESS


NEW ‘LOCAL’ INSIGHTS TAB ON FACEBOOK

Much to my surprise and delight, I discovered a new tab on my Facebook Pages’ insights. It’s called ‘local’ and gives some great new data about your local Facebook Page!

After doing a bit of digging, I found out this new feature was announced back in November 2015, but I only discovered it on my local pages this week.
Here is what Facebook has to say about this new feature:
Better insights about your potential customers
When businesses want to understand more about the people visiting their Page, they go to Page Insights. And now Page Insights has a new tab with information for local businesses who want to understand more about the groups of people near their store. Local insights tell businesses the aggregate demographics and trends associated with the people nearby, so they can better understand and cater to the needs of the people in the area.
Businesses can discover the neighborhood’s busiest days of the week and times of day, so they know when people are most likely to visit their store. And they can see aggregate demographics of the people nearby, including age, gender, tourist and local residents. So, if their business serves tourists or people of a certain age group, they know when they have the best opportunity to connect with those people. Insights of this kind empower businesses to tailor their marketing to the people nearby and drive more people to their store.

WHO HAS THE NEW ‘LOCAL’ INSIGHTS TAB?

Any business who has picked the ‘local business’ option in their page settings, and thus is listed as a local business with their address, has this (or will soon) rolled out to them.
If you do not see it on your page do the following
  • check your settings to make sure your page is listed as a ‘local business’
  • find out if this feature is rolled out in your country
  • wait patiently for this feature to roll out to you once you have the right setting on your page

WHAT DATA DOES IT REVEAL ABOUT LOCALS ON FACEBOOK?

Data given in this tab include
 people nearby
 busiest time (hour of the day + day of the week)
 ad performance
 demographics
all which are going to be very valuable to any local business owner who is looking to increase their walk-in traffic!
NOTE: Data for these insights are pulled from Facebook users who have ‘location Services enabled.


HOW WILL NEW LOCAL INSIGHTS BOOST LOCAL BUSINESSES?

Using the local insights tab and its data, Facebook page admins will now be able to better target people who are in the vicinity of their business. This will allow for
  • very specific gender targeted posts
  • age targeted (and age appropriate) posts
  • timed targeted posts (hour and day of the week)
By timing their Facebook posts to go out right before or during ‘high foot traffic’ time, they can increase the likelihood that not only their posts will be seen, be also be actedon! Therefore it’s imperative for Facebook Page admins to add a call-to-action to these highly targeted posts.
Let me show you some examples of how this would work for Facebook Pages I admin.

3 EXAMPLES OF HOW TO BOOST YOUR BUSINESS USING FACEBOOK LOCAL INSIGHTS

Business A: 
For one of my local businesses the data look like this.Facebook Insights: People Nearby
The BIG surprise is that 7 AM on a Monday morning is when traffic near their business is the highest!
Facebook Demographics: AgeScreenshot 2016-03-02 16.06.00Screenshot 2016-03-02 16.06.07
From the additional information, we learn that those nearby on Mondays at 7 AM are mostly men, ages 35-44 and they are locals, not traveling.
All this makes complete sense as the business is located in an industrial park on a busy road. People are on the road, but stuck in Monday morning traffic, and their location services setting on Facebook is enabled. 
This Facebook Page might do well (get increased engagement) with an early Monday morning motivational post!
An image of a steaming cup of coffee, a motivational quote about how to get this work week started or a great (industry-related) tip.
Another tactic would be to suggest a favorite lunch place nearby (collaborate with another business on this) or to talk about an upcoming after-hours event!
Business B: 
For the second example of one of my local businesses, the data look like this.
Facebook Local Insights
This is a retail store, with peak hours (at least this past month) between 12-3 PM.
Facebook Demographics by age, gender and locationScreenshot 2016-03-02 16.16.16Screenshot 2016-03-02 16.16.26
As this is a retail store, located within a tourist shopping mall, this data doesn’t give us too many surprise, except the fact that the average age is younger than I expected.
A tactic that would be great to use here, would be to highlight a nearby restaurant to eat at, or give local attractions tips and suggestions for ‘an afternoon of fun’ as many of the people nearby are not locals, but out-of-town visitors on vacation.
For this business, it is important to keep a close eye on these stats as the peek time in summer will be most likely shift from 12-3 PM to 8-11PM as this store is located in a beach town and in summer, most of this type of shopping happens after people leave the beach and have had dinner. 
As the data shifts for this business as they head towards summer, so should the tactics!
Business C:
For the third example of one of my local businesses, the data look like this.
Facebook local insights show peak hours
This local business serves lunch, so it’s great to see nearby traffic peek between 12-1 PM!
Facebook Page insights; the local tab demographicsScreenshot 2016-03-02 16.24.55Screenshot 2016-03-02 16.25.03
From this data we gather that most people nearby are women (but there are quite a few men nearby as well), some are traveling and many are there at lunch time. 
This business is located in a plaza with several other businesses who serve lunch.
Competition for customers is steep!
One tactic to use is to consistently post mouth-watering pictures of lunch specials, right before peak time! Add a boosted post, or local Facebook advertising, and now there’s a real chance people will choose this establishment over any of the others nearby.
This business might also benefit from a large sign outside their door, proclaiming they offer free Wifi or maybe a coupon for people who ‘check in’ on Facebook!

INTERPRET DATA AND KEEP UPDATING TACTICS FOR LOCAL FACEBOOK PAGES

Here is the round up on how to get the most our of your local Facebook Pages
  • check your local insights often
  • check data around weekends, holidays and with the change of the season (tourist towns!)
  • adjust proven tactics to include new found data
  • adjust content to specific gender at certain times
  • adjust content to specific age at certain times
  • always include a call-to-action on these highly targeted posts
  • try out local Facebook advertising
  • incentivize current customers to check-in on Facebook (that keeps their location services ON)
  • offer free WiFi if possible
How will you be using this data to grow your local business?

HOW TO FIND A WEALTH OF CONTENT ON FACEBOOK


ARE YOU USING FACEBOOK AS A SOURCE FOR CONTENT CURATION?

If your answer to this question is ‘No, I have not seriously used Facebook for content curation’, you have to read on because Facebook is a great place to find, and then share curated content.
Here is another novel idea.
Content you find on Facebook does not need to stay on Facebook.
Yes, really!
You can share content you find on Facebook to other social media platforms.
Think Twitter, Pinterest, LinkedIn and Google+, just to get you started.
Of course there’s a right way and a wrong way to share this content you find on Facebook.
Are you ready to learn more? 
Please read on to find out
  • What curated content is
  • Why you need curated content for your social media strategy
  • How to ‘vet’ content before sharing it with your audience
  • How to search on Facebook and use certain Facebook features to find very specific content for curation purposes
  • How to properly share curated content

WHAT IS CURATED CONTENT?

Curated content is
the process of sorting through the vast amounts of content on the web and presenting it in a meaningful and organized way around a specific theme, interest or industry. Curation involves sifting, sorting, arranging, compiling and publishing information to a specific social media platform.



WHY DO YOU NEED CURATED CONTENT?

Unless you are the social media director of Coca-Cola or Oreo, you will most likely need curated content to fill your social media channels with interesting, fun, inspiring, motivational and informative information your audience will love, like, comment on and share.
There is an ongoing debate within our industry of how much content should be curated and how much should be created.
The ‘industry standard’ – and bare in mind we don’t know who set this standard – is 80%/20% curated vs created = other people’s content vs your own content.
If you are interested in my take on this, check out this article I wrote for the Curatti blog on this topic!

HOW DO YOU KNOW CONTENT IS GOOD ENOUGH TO BE CURATED?

Curated content needs to be vetted!
This goes for articles, but also for images, videos and infographics!
First and foremost, I share articles from people I know, like and trust. These people are my influencers.
I have Facebook influencers and Twitter influencers.
I will share content from these influencers freely because I know they are great at what they do, I trust their writing and I rely on their industry knowledge and proven track-record of producing great content.
When I find an article from a website I am not familiar with, or by an author I’ve not heard of, I go and investigate.
✓ First, I click on the article I find (whether that’s on Facebook, Pinterest, LinkedIn or anywhere else) and I follow if back to the source. I want to find the original source of the content, so I can share it from there.
✓ Next, I will read the article. (I read it, or if I am short on time, I scan it – this is where your H2 headers come in bloggers! Use the H2 headers to tell your story to those who scan your content. Don’t forget bullet points for even easier scanning!)
✓ Lastly, I check for comments, social shares of this article, I read the author’s bio and I do a quick check up on the website.
Once I have done all of this, I still need to evaluate if the content is a good fit for my audience.
Only then will I decide to whether to share it, or not!


HOW TO FIND A WEALTH OF CONTENT ON FACEBOOK TO CURATE.

This is not the first time I’ve written about curating content from Facebook. This is an important enough topic to do so a second time.
In my article 6 Surprisingly Fast Ways To Curate Content From Facebook I mention 6 ways to ‘grab and go’ content from Facebook, mainly when you are in a pinch. 
These ways include
  1. Trending Topics
  2. News Ticker
  3. Interest Lists
  4. Facebook Groups
  5. Hashtag Search
  6. Graph Search

Learn how to use each of these for curating content by reading the full article here.
Today I have four additional ways to curate content from Facebook. They include
  1. Page Newsfeed
  2. Blog Click Through
  3. Industry Leaders
  4. Saved Content

Let’s look at each of these in more detail.
1) Page Newsfeed(s) – I am sure you are familiar with your newsfeed. It’s what you are on when you read about your friends and family and what they are doing on Facebook. You might also see some ads in your newsfeed, as well as posts by pages you’ve previously liked. Did you know you have a second newsfeed? Your page has a newsfeed as well, but
the Facebook Page newsfeed can only be accessed on desktop, not on mobile.CLICK TO TWEETAs a page, More In Media has ‘liked’ many local and industry related pages. Therefore, I get access to all their most recent and top posts.
Why is this so powerful? It’s easy to share a post from one page to another. There’s a share button under each post and this makes it one of the quickest ways to curate content from Facebook to Facebook. But don’t stop there! I often find great content in this newsfeed that fits with my LinkedIn strategic goals, and sometimes I find content that I think my Google+ and Pinterest audiences will like. Whichever platform I share it on, my Facebook Page newsfeed is a great source for content.
2) Blog Click Through – When I find an interesting article on Facebook I want to share with my audience on one of my social media networks, I don’t stop there. I click through not just to the article to read and ‘vet’ the content of that one article, but I click through to the rest of the blog to find more content like it to share! NOTE to Bloggers: This is where your Facebook Authorship comes in!
Why is this so powerful?  Once you’ve decided that the content you have found is of good quality and will suit your audience, you have found a potential source of a lot of content. Exciting, right? I look at frequency of publishing, number of blog comments and topics. If it’s a good fit, I will add this new blogger to my Interest List or the feed of the blog to my Feedly account. In essence, I have found a new Facebook influencer.
3) Industry Leaders – When in search of great content, go to the industry leaders within your industry on Facebook. Check both on their personal profile – you can follow their public posts, even if you don’t want to friend them – and their Facebook Page. These leaders are industry leaders for a reason; they have become influencers by being
  • trustworthy
  • consistent
  • timely
  • informative
  • strategic

with their Facebook posts!
Why is this so powerful? By sharing their content, you accomplish two things. First, you are now ‘linked’ to this person of influence. Believe me when I say that they notice who shares their content. Second, your audience now knows you are up on trends and industry news because you shared from these leaders. People will look to you for more content like it because it’s good.
4) Saved Content – Whenever I see content in my newsfeed that entices me, but I do not have time to read (or watch), vet and share it, I save it! Did you know you can save
  • links
  • videos
  • products
  • photos
  • places
  • music
  • books
  • movies
  • TV shows
  • events

and that Facebook will save it for you until you watch, read, share or archive it?
Why is this so powerful?  I save all sorts of content. However, most of the content I save are links to articles and videos (at times I do not have time to read or watch videos) and ads. Yes, I save ads and sponsored content, too! It’s powerful because once it’s bookmarked as ‘saved’ in Facebook, I can easily access it when its needed and share on any page I admin, or to any platform I wish to share it to. I love, love, love this feature yet I think it’s under-used by marketers.

HOW SHOULD YOU PROPERLY SHARE CURATED CONTENT?

This is important!
Please share from the original source and credit the person who shared the content to Facebook.
On social media this might look like this.

This is a a share from my Facebook Page to that of a colleague. She credits my page and add her own thoughts.

Here is a share from a colleague’s page to my own Facebook Page. Deb of For The Love Of Your Biz is one of my influencers, so I share her content without question.
Robin of R & R Web Design credited the original poster by adding a  H/T to the end of the description in this Facebook post.
(H/T = hat tip = tipping you hat to someone for finding this information and HT = Heard Through = mainly used on Twitter)
If you find something on Facebook and share it elsewhere, still tag, h/t or credit the person who originally found and curated it! It’s polite, of course, but it’s also a way to build up trust and cultivate online relationships!

FACEBOOK WRAP UP

Facebook is an incredible source of content! Facebook continues to lead and innovate and add new features for marketers and consumers alike. Keep an eye out for Instant Articles (on mobile), available now to a select few brands, coming your way in April 2016; a new way to highlight and share content on Facebook.